FAQ's

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PAGE : Total: 16 questions

1  Will I get my doll faster if I order it without face up?

2  What if I order something and decide I don't like the colour or style?  Can I return it?

3  How do I know that you got my order?

4  Will it speed things along if I call or email every week requesting a status update?

5  How will I know when my item has shipped?

6  Does the green tick that appears on the picture of some items mean that item is in stock?

7  What if my doll box is damaged in shipping?

8  What happens if I cancel my layaway or preorder?

9  What if the doll head I order doesn't match the body I already have? Or if the doll hands I just ordered doesn't match the doll I've had for 6 months? Is this considered a defect or damaged merchandise?

10  Are all items on the web site in stock?

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PAGE : Total: 16 questions

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