FAQ's

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PAGE : Total: 19 questions

1  I have heard that Resinsoul is able to change a doll's ears, for example putting Qing's ears on a Ju head. Is it possible to order this kind of customization through you, and how much would it cost? Thanks!

2  How long will I have to wait to receive the BJD I just ordered?

3  Will I get my doll faster if I order it without face up?

4  What if I order something and decide I don't like the colour or style?  Can I return it?

5  How do I know that you got my order?

6  Will it speed things along if I call or email every week requesting a status update?

7  How will I know when my item has shipped?

8  Are you still an agent for Dragon Doll?

9  Will my BJD face up look exactly like the photo of the doll on the web site?

10  What happens if I cancel my layaway or preorder?

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PAGE : Total: 19 questions

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