Delivery Information

Items that are in stock will be posted within the next 2 working days from when the order is placed and payment is received. If items need to be ordered before delivery can be arranged I will then keep in touch with you about expected timescales, you are welcome to email for this information, but I am limited with the info that the various companies supply.

All small items are posted by Royal Mail to keep the cost down, the cost can be worked out in the checkout process or you can get an estimate by using the estimate shipping button in your cart. If the item is larger, eg. a doll it is required due to the value to have shipping by our chosen courier service, this then allows them to be insured up to a value of $1000 as standard and be fully tracked from leaving our offices in the UK and to your home or specified delivery address. You will be emailed with the details of tracking as the item leaves, also you need to ensure you provide a phone number when ordering purely for the purpose of the delivery courier being able to specify the time of delivery with you by text only.

The postage of a 'small item' has a standard charge on the website as $7, this is as correct as i can estimate for UK sales and EU postage, if the item is to go to a country further away i will email you after the order is placed with the accurate price of shipping so you can pay the additional amount, then your order will be posted.

As always if there is anything unclear please let me know and I will do my best to help.